Shipments

To ensure that your order arrives on time and safely, Prima Electro relies on reliable logistics partners.

In Italy

The goods purchased through our e-shop is usually sent within 5 days after receipt of payment.

Delivery times vary from 2 to 3 days depending on destination.
The goods are sent by courier Bartolini , Prima Electro ex works (EXW) in accordance with the provisions of the ICC Incoterms 2010 into effect.

The handling costs  are 15,00 € without constraints on weights and sizes, anywhere in Italy.

We will send you a notification e-mail when Your order will be shipped. 
At any time you can check the status of your order from the "My orders" section of your accoount by clicking on "My account" in our website.

We advise you to group your items in one order. We can not group two distinct orders placed separately, and it will be applied to each of the shipping costs.

 Abroad

At the end of your purchase process you will need to provide us with the shipping information just by sending an email to eshop@primaelectro.com in which you must specify the order number as the subject of your email.

You can choose to tell us your courier and your subscription number and we will dispatch your goods; or you can arrange collection of your goods at our warehouse (Monday to Friday, 8:30 to 11:45 and from 13:00 to 16:30); or you can ask us for a quote and when you accept the costs we will dispatch your goods by charging the expenses on the invoice.

In any case the goods purchased through our e-shop is available for shipping within 5 days after receipt of payment.

We will send you a notification e-mail when Your order will be shipped.
At any time you can check the status of your order from the "My orders" section of your accoount by clicking on "My account" in our website.

We advise you to group your items in one order. We can not group two distinct orders placed separately, and it will be applied to each of the shipping costs.